Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at regenassart@gmail.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.
Payments
You can complete your order by clicking the CHECK OUT button and chose your preferred payment method. We accept payment via :
- Paypal
- American Express
- Visa
- Mastercard
- Apple Pay
Unfortunately we are not able to predict whether your local customs will charge you for buying and importing the artwork into your country and what the additional fees for that will be.
Returns
We package all our artworks carefully, but of course, accidents can happen, then you can send us a message via email or the Contact Us Form.
For more details about Refund please check our Refund Policy page.
Shipping
Yes the artwork you love can be shipped to anywhere in the world. If you have any question regarding destination please contact us
We offer FREE SHIPPING in Switzerland for all artwork
For International shipping you will see the shippign fee after pressinf the CHECK IT OUT button. Shipping fee depends also on size, weight and the country it will be shipped to.
Yes we
The artwork will be delivered
Uncategorized
1. Click on the artwork you like, press ADD TO CART if you are thinking about buying several artworks, press BUY IT NOW you you have chosen only to one artwork.
2. You can continue shopping by browsing our online galleries and add more artwork to the cart.
3. Review selected artworks by clicking the shopping bag icon in the top right corner of the page. You can remove artworks there if you have changed your mind.
4. If you are not done yet click on CONTINUE SHOPPING. If you are ready click on CHECK OUT to complete your order
We are located in Switzerland Basel and have only an online store where we sell all our self made artwork, comics and clay figurines.
We are sure this will not happen : ) 100% and we take the utmost care when photographing our artwork to look as close as possible to the original piece. Plus it will always look better in real then on screen !